Responsible gambling

At Thunderball Lottery Casino, we want you to enjoy your gaming experience while keeping you safe from potential harm. We take responsible gambling very seriously and are committed to providing a fair and transparent environment for all our players.

Self-Exclusion

If you feel that your betting is becoming problematic or if you've encountered any issues related to money management, please don't hesitate to reach out to us. You can self-exclude from playing on our platform by contacting our support team via live chat, email, or the account settings section.

Upon request, we will temporarily block access to your Thunderball Lottery Casino account for a period ranging from 24 hours to several weeks (six months) and possibly longer with additional documentation as proof of recovery. Alternatively, you can opt for permanent self-exclusion which means your account would be closed permanently upon your consent.

Deposit Limits

To help prevent excessive gaming expenditure, we provide deposit limits that allow you to cap or set a weekly/monthly budget for yourself. This can also include options such as limiting the time spent on gameplay sessions and reminders when exceeding predefined parameters within a specific timeframe (24 hours/week). These responsible features are designed to protect players from overspending.

Time-Outs

If needed, temporary time-outs can be initiated by our support team or yourself through your account settings. This range typically extends between 24 hours up to several weeks or months depending on the circumstances and individual requirements of each situation under review.

Additionally, we make available detailed guidance as well as resources towards assisting with potential issues surrounding responsible gambling practices such as identifying when one might need help managing these behaviors further promoting healthily active engagement within our community while also taking proactive measures against problematic patterns often associated with excessive gaming activities elsewhere across platforms worldwide today!